Partner Relationship Manager

The fastest-growing provider of card payment acceptance and electronic transaction processing services, part of EVO Payments International, is looking for candidate’s to its Warsaw office for a new challenging position:

We are looking for:

Miejsce pracy: Warszawa

You will be responsible for:

Identifying & Acquisitioning & Boarding of new Partners for non-cash payments or/and e-commerce business
Achieving assigned targets for profitable sales volume and strategic objectives of partner accounts
Development and delivery of the Partner Management Framework, plus the Enablement, Quality Assurance, and Coaching of partners
Evaluating how specific partners are progressing against their agreed commercial terms, including the management and reporting of referral / sales volumes. Ensure the delivery of agreed sales and revenue targets through maximizing opportunity from existing Partners
Identifying areas of improvement in the partner on-boarding procedure, including training, support materials, marketing and make recommendations on process improvements
Providing clear and meaningful feedback to Partners on a regular basis, including the management of critical issues from unhappy customers to benchmarking performance, ensuring meetings are well defined and catalogued
Organizing and aligning the partner management framework to ensure the on-going performance of all new & existing partners, ensuring at all times that company maximizes the value of its partner accounts
Working with internal stakeholders across support, operations and marketing to develop and implement best in class processes and materials for use within the partner sales channel

We expect:

5+ years of B2B sales and account management experience in the payments/telecomm/technology/fintech market
knowledge of MS Office, in-house databases
IT business knowledge
Focus on delivering targets and pushing performance boundaries
Proven experience in fostering relationships to increase account profitability / performance
Ability to analyze information and generate partner reports that deliver insight
Advanced knowledge of English
Ability to navigate fast paced, dynamic environments with changing requirements and cross-functionally with teams internally and externally to achieve results

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